Privacy Policy

Who we are

This website is operated by UAB “Pro Medical Baltic”, company code 302103589, VAT number LT100006500916, Savanorių pr. 276-209, LT-50200 Kaunas, Lithuania.

For privacy-related questions, please contact us at info@pmbaltic.eu.

What data we process

When you use this website, our hosting and security systems may automatically process a limited amount of technical data, such as:

• IP address;
• browser and device type;
• page visited;
• date and time of the request;
• technical and security event information.

When you submit an enquiry through the website contact form or contact us by email or phone, we may process:

• your name and surname;
• email address;
• phone number;
• the content of your enquiry or message;
• other information you choose to provide when communicating with us.

Please do not provide more personal data than is necessary for your enquiry.

Why we process your data

Technical data is processed to keep the website reliable and secure, identify technical issues, and prevent misuse.

This processing is based on our legitimate interests under Article 6(1)(f) of the GDPR.

When you submit an enquiry or contact us in another way, your data may be processed, depending on the circumstances:

• under Article 6(1)(b) GDPR, where processing is necessary to take steps at your request before entering into a contract or to perform a contract;
• under Article 6(1)(f) GDPR, where we rely on our legitimate interest in responding to business enquiries and maintaining business communication;
• under Article 6(1)(c) GDPR, where processing is necessary for compliance with a legal obligation.

Providing this Privacy Policy is not a separate legal basis for processing. Its purpose is to explain how and why we process personal data.

Cookies and analytics

The website uses strictly necessary cookies and may use analytics cookies to understand website traffic.

Strictly necessary cookies support website functionality, maintain the session, and remember your cookie preferences. They do not require separate consent.

Analytics cookies are activated only after you have given your prior consent.

The website may use cookies such as:

• CMSSESSIDX – to maintain the website session;
• cookiesAgree – to remember your cookie choice;
• cookiesLevelX – to remember selected cookie categories;
• _ga, _gid, _gat, or other cookies used by the current Google Analytics configuration – to measure website traffic and usage.

The exact set of Google Analytics cookies may vary depending on the service configuration.

You can change your choice regarding non-essential cookies at any time through the website cookie settings.

Google Analytics

We may use Google Analytics to understand website traffic and how the website is used.

Where consent is required, Google Analytics is activated only after you have consented to analytics cookies.

The service may process information such as:

• pages visited;
• visit time and duration;
• device and browser information;
• approximate geographic information;
• technical and online identifiers;
• actions performed on the website.

We use this information to understand overall website usage and improve the website.

Analytics data is not automatically considered fully anonymous merely because it is not used directly to identify a visitor by name.

Google Analytics is provided by Google Ireland Limited and other Google group companies under their applicable service terms.

Contact form protection

The contact form is protected against automated requests, spam, and other misuse using Google reCAPTCHA.

This service may process technical data such as:

• IP address;
• device and browser information;
• technical identifiers;
• information about interaction with the website.

This data is used to identify automated traffic and protect the website and contact form from misuse.

Google reCAPTCHA is provided by Google Ireland Limited and other Google group companies under their applicable service terms.

Where the specific reCAPTCHA technology or storage mechanisms used require consent under applicable law, they are activated only after such consent has been obtained.

Service providers and data transfers

Personal and technical data may be accessible only to service providers where such access is necessary for them to provide their services.

These may include:

• website hosting and technical maintenance providers;
• IT and information security service providers;
• email and communications service providers;
• website analytics and security providers.

When Google Analytics and Google reCAPTCHA are used, certain technical data may be processed by Google Ireland Limited and other Google group companies.

Some of this data may be processed outside the European Economic Area. In such cases, the service providers apply data transfer mechanisms intended to comply with GDPR requirements.

We only provide service providers with data to the extent necessary for them to provide their services.

How long we keep data

Technical website logs are retained only for as long as reasonably necessary to operate and secure the website and investigate potential incidents.

Analytics data is retained in accordance with the settings of the Google Analytics service and our selected configuration.

If an enquiry does not lead to further communication or cooperation, it is deleted once there is no longer a valid reason to retain it.

If an enquiry leads to ongoing business correspondence, cooperation, or a contractual relationship, the related communication may be retained for the duration of that relationship and, where reasonably necessary, afterwards for as long as required to comply with legal obligations or to establish, exercise, or defend legal claims.

Your rights

Where applicable under the GDPR, you have the right to:

• access your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data;
• request restriction of processing;
• object to processing where it is based on legitimate interests;
• exercise the right to data portability where applicable;
• withdraw consent where processing is based on your consent;
• lodge a complaint with a supervisory authority.

These rights are not absolute and apply subject to the conditions set out in the GDPR and other applicable laws.

You may submit requests concerning your personal data by email to info@pmbaltic.eu.

If you believe that your personal data is being processed in breach of applicable law, you have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania – vdai.lrv.lt.

External links and updates

This website may contain links to websites operated by other organisations. Their processing of personal data is governed by their own privacy policies and practices.

We may update this Privacy Policy if the website, the services we use, our activities, or applicable legal requirements change.

The most recent version of this Privacy Policy is always published on this page.